How we collect, use, and protect your information when you use this website.
Last updated: 14 June 2026
This Privacy Policy describes our policies on the collection, use, and disclosure of your information when you use this website and tells you about your privacy rights under UK law.
We use your personal data to respond to enquiries and connect you with local rubbish removal services. By using this website or contacting us, you agree to the collection and use of information in accordance with this Privacy Policy.
For the purposes of this Privacy Policy:
Personal Data
While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Usage Data
Usage Data is collected automatically when using the Service. This may include your browser type, the pages you visit, the time and date of your visit, and standard server log information. Our hosting provider may process this data to deliver the website securely.
Call Data
If you call the number on this website, we may collect call metadata (date, time, duration, caller number) and call recordings where calls are recorded (see Call Recording below).
The Company may use Personal Data for the following purposes:
We do not sell your personal data or use it for unrelated marketing.
Lawful basis (UK GDPR)
We rely on legitimate interests to respond to enquiries and connect you with a suitable provider, and on steps prior to contract where you ask us to arrange a quote. Where we record calls, we rely on legitimate interests balanced against your rights.
Calls to the number on this website may be recorded. You will hear a short automated message before your call is connected, stating that calls may be recorded for quality and training purposes.
Recordings are stored securely and kept only as long as needed for quality assurance, dispute resolution, or legal compliance, typically up to 12 months unless a longer period is required.
We may share your personal information in the following situations:
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Enquiry and form data is typically kept for up to 24 months after last contact unless you ask us to delete it sooner. Call recordings are typically kept for up to 12 months unless needed longer for a dispute or legal obligation.
Your information may be processed by Service Providers in the United Kingdom, European Economic Area, United States, or other countries where they operate. Where data is transferred outside the UK, we take steps to ensure it is protected in line with applicable data protection law.
The security of your Personal Data is important to us, but no method of transmission over the Internet or electronic storage is completely secure. While we strive to use appropriate means to protect your Personal Data, we cannot guarantee absolute security.
Under UK GDPR, you have the right to access, rectify, erase, restrict, or object to processing of your Personal Data, and the right to data portability where applicable. To exercise these rights, contact us using the details below. We will respond within one month.
If you are not satisfied with our response, you may complain to the Information Commissioner's Office (ICO): ico.org.uk
This website does not use non-essential cookies or third-party analytics by default. If this changes, we will update this policy and obtain consent where required.
Our Service may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content or privacy policies of any third-party sites.
We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, you can contact us: